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Refund policy
TO INITIATE A REFUND/RETURN, YOUR ORDER MUST MEET ONE/ALL OF THE FOLLOWING CONDITIONS
- Email/contact us with reason for refund/return AND YOUR ORDER NUMBER.
- Request refund/return within 3 days of reception of your order.
- Must return the item(s) in the condition received and be in it's original packaging.
RETURNS
- Return shipping is the responsibility of the customer.
- If the return is accepted, we will contact you on where to send the item(s).
- If the item is returned due to damage, you will have to provide pictures/videos of the damage. Failure to do so, in most cases, will disqualify you from a return/refund.
REFUNDS
- If your refund is approved, we will notify you.
- Typically, refunds are processed within 5-7 business days.
- Please note: once your refund is approved, it may take longer for your bank/credit card company to fully process the refund.
CANCELATIONS
- ALL CANCELATIONS ARE SUBJECT TO A 10% RESTOCKING FEE
- Please triple check the item(s) and quantity of your order before checking out to avoid this.
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